Robert K., O’Fallon
March 29th, 2019
I was referred to Ming Senior Services by Dr. Tom Davis, M.D. when I became eligible for Medicare in August 2018. Dr. Davis told me that I should contact Jim Ming to help me with my enrollment and that his office staff can assist me with any problems that might arise with billing questions.
Within 3 months of my enrollment, a crown came loose on a tooth and I had to see the dentist. Shortly thereafter, I received a notice from United Health Care that my claim was denied. I called Ming Senior Service and spoke to Nicole who was extremely helpful. She told me not to worry and she would handle the problem. It took several months of phone calls by Nicole to the UNC and my dentist office, but she was able to resolve my issue. I highly recommend Ming Senior Services to anyone who is eligible for Medicare. Thank you, Nicole for the great job you did handling this difficult claim for me!