Darrell R / St. Clair, MO

August 24th, 2014

When I first met with Jim Ming at my residence he explained in complete detail my Medicare coverage with Coventry Gold Advantage. I was very impressed with his professional concern about what plan would benefit me for my health needs. When Mercy and Patients First merged, I contacted Carla Beckett to have my personal doctor changed to Mercy Medical clinic in St. Clair, Mo. She arranged the change with no hassle and I’m very happy with my new doctor Patrick Smith and his staff. When they stress that customer service is very important to Ming Senior Services, they mean what they say. I had an invoice issue and Carla Beckett took care of the issue immediately. I would highly recommend Ming Senior Services for your Medicare coverage.

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